Terms of Service

Last updated: June 2025

1. Introduction

These terms govern your use of the Luminè Clinic website (lumineclinic.co.uk) and the services we provide. By using our website or booking a consultation, you agree to these terms.

2. Our Services

Luminè Clinic provides physician-led aesthetic medicine services at 36 Great Titchfield Street, Fitzrovia, London W1W 8BQ. All treatments are performed by GMC-registered medical doctors in a CQC-registered clinical environment.

3. Consultations and Bookings

Submitting an enquiry through our website does not guarantee an appointment. All bookings are subject to availability and a medical assessment to confirm suitability. We reserve the right to decline treatment where, in our clinical judgement, it is not appropriate.

4. Cancellation Policy

We require a minimum of 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. Please contact us as early as possible if you need to change your appointment.

5. Pricing

All prices listed on our website are indicative and may be subject to change. Final pricing is confirmed during your consultation based on the specific treatment plan recommended by your doctor. A deposit may be required to secure certain appointments.

6. Website Content

The content on this website is provided for general informational purposes and does not constitute medical advice. Treatment outcomes vary between individuals. Before-and-after imagery, where shown, represents individual results and is not a guarantee of outcome.

7. Intellectual Property

All content on this website, including text, images, design and branding, is the property of Luminè Clinic and may not be reproduced without prior written consent.

8. Limitation of Liability

While we take every reasonable precaution to ensure the safety and quality of our treatments, aesthetic procedures carry inherent risks. All risks and expected outcomes are discussed during your consultation, and informed consent is obtained before any treatment.

9. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.

10. Contact

If you have any questions about these terms, please contact us at Info@lumineskin.co.uk or call 020 8016 6590.